Questions & answers

Protocols

How long should I run a protocol?

Prevention is daily and ongoing. A known tick-bite protocol runs 60 days minimum. Bacterial and Comprehensive protocols typically run 4 to 6 months under practitioner supervision.

Can I combine multiple protocols?

Yes. Reclaim is essentially bacterial and parasitic combined. If you're between protocols, the finder can help match.

Do I need a doctor's supervision?

Prevention and bite-window protocols are designed for self-directed use. For long-term Bacterial or Comprehensive use, we strongly recommend a Lyme-literate practitioner.

Products & sourcing

Where are your herbs sourced?

Primarily Montana Certified Organic farms, with a smaller portion from USDA Organic suppliers in Oregon and California. Every lot is third-party tested.

Are there allergens?

Our tinctures use organic cane alcohol. Capsules are gluten-free, dairy-free and contain no soy. Full allergen statements appear on each product page.

How long do tinctures last?

Sealed: 3 years from manufacture. Opened: best within 12 months at room temperature.

Shipping & returns

How fast do you ship?

Orders ship within 1 business day from Parker, CO. US ground delivery is typically 2 to 5 business days.

Do you ship internationally?

We currently ship to the US and Canada. EU shipping is on the roadmap.

What's your return policy?

90-day money-back guarantee on any product, opened or unopened.

Subscriptions

How does Subscribe & Save work?

Choose a 30, 60, or 90-day cadence. You save 15% on every order, can skip or cancel anytime, and get free US shipping.

Can I pause my subscription?

Yes. Manage everything from your account: skip a shipment, change cadence, swap products, or pause indefinitely.