FAQ

Frequently Asked Questions

Are your supplements safe to take?

Our supplements are formulated by our naturopathic doctor partners. Our formulations are different from commercially available supplements, which may include ingredients that shouldn’t be included in the first place, or in excess of what the body actually needs.

Are your products third party tested?

We are currently in the process of having our supplements tested by a third party.

Are the ingredients used in your supplements organic? Are your supplements certified organic?

We are currently in the process of having our supplements organically certified.

Where are your supplements’ ingredients sourced from?

The ingredients in our supplements are sourced globally, with our global partners who make sure that the ingredients are processed safely and controlled according to quality standards.

Where are your supplements manufactured?

Our supplements are manufactured in our certified GMP (Good Manufacturing Practice) facility located in New Jersey, USA.

I have more questions about your supplements. Where can I contact you?

We’re here to help! Send us a message through our Contact Us form.

I want to purchase your supplement. How can I order?

If you are interested in any of our supplements and wish to purchase it, please follow our instructions on how to place an order.

  1. Visit our Products page
  2. Choose the supplement you want to order by clicking on the Add to Cart button, OR, if you want to know more about the supplement, click on the image bottle. You will be redirected to the product detail page, where you can read more information about the supplement you chose.
  3. At the bottom of the supplement description, you can change the quantity of how many supplements you want to order.
  4. Click the Add to Cart button on the right.

You can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner. If you are satisfied with the contents of your shopping cart, click on the Proceed to Check Out button.

How can I pay for my order?

Upon checkout, you can pay for your order using your credit card or Paypal.

How can I remove a supplement from my shopping cart?

Go to your shopping cart. There is an x mark on the left side of the bottle. Click on that x to remove the supplement from your cart.

Is it possible to return the supplement?

We don’t want you to go through the hassle of returning a product. There is no need for you to return the product - send us a message on our Contact Us form, together with your Order ID, so we can process your refund.